This Refund Policy outlines the terms and procedures governing deposit refunds and booking adjustments for custom service arrangements provided by kitchenfreshcare.
1. Single Service Deposit Structure
All transactions processed on www.kitchenfreshcare.com are single, one-off payments representing an initial booking deposit. This deposit secures your custom care consultation and service configuration. No recurring charges or automatic subscriptions apply to any transaction.
2. Eligibility for Refund
Pre-Consultation Cancellation: You are eligible for a full refund of your booking deposit if a cancellation request is submitted via email prior to the initiation of your custom service consultation and arrangement review. Service Non-Feasibility: If kitchenfreshcare determines following your intake form submission that your requested custom service cannot be accommodated, your initial deposit will be refunded in full. Post-Consultation & Confirmed Bookings: Once a custom service design has been fully prepared, agreed upon, and scheduled following consultation, deposit refunds may be limited based on the administrative and planning resources already allocated.
3. Refund Process & Timelines
To request a deposit refund, please send a direct request to review@kitchenfreshcare.com containing your booking reference and contact details.
Upon approval of a refund request:
Refunds are processed back to the original method of payment used during the initial booking. Standard payment processing times apply for the funds to clear into your account, typically depending on your financial institution’s standard procedures.
4. Booking Modifications
If you need to adjust your custom service scope or reschedule your consultation rather than cancel, please contact us promptly. We endeavor to accommodate reasonable modification requests without requiring a new booking deposit whenever possible.
5. Contact Details
For any questions regarding this Refund Policy or to submit a refund request, please contact:
